Conditions of Use

A) Product purchase

If for any reason the Purchaser is not satisfied with the purchase, he will have the right to withdraw from the Contract, with no penalty by specifying the reasons for withdrawal in the Return of Goods Form within 15 working days from the delivery. 

The Purchaser may exercise the right of withdrawal within the above terms and through the procedure specified herewith, by means of the Return of Goods Form, in order to receive the correspondent Return Code (RMA).

The products must be returned in the same conditions as they were received, that is, in a perfect state of conservation, complete with all their components, not used, with the original packaging and with any attached manuals.  

Transport risks in the return of Products will be entirely at the expense of the Purchaser.  

The Vendor will accept delivery of the returned Products, reserving the right to verify that the same have been returned in the same conditions as they were delivered in to the Purchaser.

If necessary, the Purchaser shall replace the original covering of the Products with an additional protective cover to preserve it and also protect it from outside stickers or labels. 

The Vendor will refund the Purchaser the total amount paid for the purchase of the Products with no charge except for transport costs and possible duties, within the terms set by law, and on condition that the Products have been returned in accordance with the above. 

The aforementioned refund will be carried out by means of crediting or returning the amounts paid by the Purchaser for the products through the same means of payment used for the purchase.

In the event of purchase by credit card, the time of refund will depend on the credit card used but in any case will take place within the time of the issuing of two bank statements. 

The Purchaser will not be allowed to exercise the right of withdrawal relating to audiovisual or sealed I.T. software Products that were opened already. 

Similarly, the Purchaser may not exercise the right of withdrawal for Make To Order Products or for those Products which, due to their nature, carry a risk of deterioration or rapid alteration of condition.

All special order items, (by which we determine to be ANY parts that are ordered from a supplier other than ourselves, or ANY item that we do not have stock of at the time of order)  will be NON returnable & MUST be paid in full at time of order. Your credit card will be billed for 100% of the purchase price any and all shipping charges billed from the supplier to us, will be billed at 110 % of the cost to the payment method you provide us. Once the purchaser (That been store user) makes an order request, you will NOT be able to cancel without forfeiting your deposit, that deposit been 100% of the purchase price.